UnoBot’s Smart Engagement – is the world’s first customer transmigration inbox.

Why Choose UnoBot’s Smart Engage?

It uses AI & ML to improve, enrich, and track every step of a customer’s journey with the brand.

Drive User Engagement

Generate & Qualify Leads

Automatic Tagging


Unique Personalization

Cross Platform

Integration Live Chat

Developmental Control

Omni Platform & Channel

Flexible Deployment

Integration Made Easy

Sentiment Analysis

Improve Customer Support

Intelligent FAQ Answering

Data Ownership and Analytics





Real-time monitoring across channels, and user generated content.


AI based

AI based Rules Engine, automated workflows, Reporting, and more.


Unified Experience

Gives unified experience to your Brand’s champion to answer your customer queries, messages or feedback in real time across platforms such as Twitter, Facebook, Instagram, e-Mail, YouTube, GMB, Play Store, Forums, WhatsApp and more.


Smart ticket management

Smart ticket management, assignments, custom workflows and much more.


Natural Language Processing (NLP)

Natural Language Processing (NLP) to examine pieces of text and automatically evaluate the overall feeling behind your customers’ messages, classifying them into positive, negative, or neutral.


Machine learning and AI layers

Centralised machine learning and AI layers uses deep learning algorithms to improve the quality and relevance of the output. Instead of scripted responses based on specific text input, it detects users’ intent and sends the most relevant answer to the customer.


Easily integration

Easily integrate with critical systems and orchestrate workflows inside and outside of the CRM. It can easily take care of your real-time actions.

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