UnoBot’s Smart Engagement – is the world’s first customer transmigration inbox.
Why Choose UnoBot’s Smart Engage?
It uses AI & ML to improve, enrich, and track every step of a customer’s journey with the brand.
Drive User Engagement
Generate & Qualify Leads
Integration Live Chat
Omni Platform & Channel
Integration Made Easy
Improve Customer Support
Intelligent FAQ Answering
Data Ownership and Analytics
Real-time monitoring across channels, and user generated content.
AI based Rules Engine, automated workflows, Reporting, and more.
Gives unified experience to your Brand’s champion to answer your customer queries, messages or feedback in real time across platforms such as Twitter, Facebook, Instagram, e-Mail, YouTube, GMB, Play Store, Forums, WhatsApp and more.
Smart ticket management
Smart ticket management, assignments, custom workflows and much more.
Natural Language Processing (NLP)
Natural Language Processing (NLP) to examine pieces of text and automatically evaluate the overall feeling behind your customers’ messages, classifying them into positive, negative, or neutral.
Machine learning and AI layers
Centralised machine learning and AI layers uses deep learning algorithms to improve the quality and relevance of the output. Instead of scripted responses based on specific text input, it detects users’ intent and sends the most relevant answer to the customer.
Easily integrate with critical systems and orchestrate workflows inside and outside of the CRM. It can easily take care of your real-time actions.
Subscribe for our Newsletter