Products
UnoEngage
UnoBot’s Smart Engagement – is the world’s first customer transmigration inbox.
Why Choose UnoBot’s Smart Engage?
It uses AI & ML to improve, enrich, and track every step of a customer’s journey with the brand.
Drive User Engagement
Generate & Qualify Leads
Automatic Tagging
Multilingual
Unique Personalization
Cross Platform
Integration Live Chat
Developmental Control
Omni Platform & Channel
Flexible Deployment
Integration Made Easy
Sentiment Analysis
Improve Customer Support
Intelligent FAQ Answering
Data Ownership and Analytics
UnoEngage
Features
01
Monitoring
Real-time monitoring across channels, and user generated content.
02
AI based
AI based Rules Engine, automated workflows, Reporting, and more.
03
Unified Experience
Gives unified experience to your Brand’s champion to answer your customer queries, messages or feedback in real time across platforms such as Twitter, Facebook, Instagram, e-Mail, YouTube, GMB, Play Store, Forums, WhatsApp and more.
04
Smart ticket management
Smart ticket management, assignments, custom workflows and much more.
05
Natural Language Processing (NLP)
Natural Language Processing (NLP) to examine pieces of text and automatically evaluate the overall feeling behind your customers’ messages, classifying them into positive, negative, or neutral.
06
Machine learning and AI layers
Centralised machine learning and AI layers uses deep learning algorithms to improve the quality and relevance of the output. Instead of scripted responses based on specific text input, it detects users’ intent and sends the most relevant answer to the customer.
07
Easily integration
Easily integrate with critical systems and orchestrate workflows inside and outside of the CRM. It can easily take care of your real-time actions.
Subscribe for our Newsletter
By signing up, I agree to the UnoBot Privacy Policy and Terms of Service.